Doing Business Online as Warehousedirectfurniture.com
MANUFACTURERS FURNITURE CLEARANCE WAREHOUSE
LOS ANGELES CA
Internet Sales Terms and Conditions
ORDERS AND PAYMENTS
In order to process your order we require a deposit of no less then
40% of the purchase price, which is payable by personal check,
cash, money order,Visa, Mastercard or cashiers check. The
remaining balance if any must be paid in full prior to the
merchandise being shipped to you.
DELIVERY
In order to ensure your satisfaction, we will ship all orders complete,
no back orders. Though this may take a bit longer at first, you will
eventually have the pleasure of having EVERYTHING you ordered
come at one time. Plus, this method will save you money by reducing
shipping costs. We trust that you will like this approach. If a
scheduled delivery is cancelled, refused, or know one is home to
accept the delivery, a redelivery fee will be charged. A common
carrier specializing in furniture freight delivery will deliver the
furniture to your home. In the case of, "white glove", delivery they
will unload, unpack, and place the delivery inside your home. When
delivery is deemed, "drop", the carrier will place the furniture at the
first dry area outside your home, ground level. You may be required
to provide written directions/ and or a map to your home and any
special delivery instructions. If you cannot be there to take delivery,
please arrange to have a responsible person present so that the
carrier may rely upon his/her signature as authorized to inspect and
accept delivery. If your home is not accessible to the carriers truck,
they will transport your merchandise to the nearest accessible point
and it will be your responsibility to provide a means of transportation
from the truck to your home. Please note the dimensions of the
merchandise you have ordered and make sure everything will fit in
the designated room as well through all passage ways and entrance
doors. If delivery inside your home involves limited maneuverability
because of narrow hall ways,doorways or stairwells, ect, neither the
carrier nor we can be responsible for any damage that could result
in attempting placement. If set up in the designated area is not
feasible, delivery will be made to an accessible area. Please clear
the designated room and the path leading to it in advance of the
delivery date. Delivery personnel
will not hang items on walls. All orders are FOB seller's loading dock.
Delivery personnel will not be responsible for taking back crates,
boxes or packing materials.
DAMAGE
Its is important to remember that we deliver the items to your home
in the original packaging from the factory. ALL furniture has small
imperfections, surface blemishes from the packaging, and other
slight flaws that a local furniture store usually takes care of in the
deluxing of the item prior to delivery to the customer. We do not
un-carton, deluxe the item, re-carton and ship it to you. The
packaging and foam will not endure through the re-cartoning
process. Plus many of the surface blemishes may reappear anyway.
We believe your trading the significant savings we provide for doing
your own deluxing. It is important that each item be inspected by you
or your authorized agent. If, at the time of delivery you notice any
damage, defect, or deficiency, please note the bill of lading. Call us
immediately. If the problem can not be corrected by the delivery
personnel it will be taken care of in a timely manner. If not the item
will be returned to us upon our approval. Our Customer Service
Department will evaluate the Item with the factory representative. At
our discretion, the item will either be deluxed,(restored), factory
repaired or factory replaced, and then redelivered to you. You will
not be charged for redelivery unless the merchandise was of normal
production quality. Because redelivery is expensive, please return
only the item that is unacceptable and not any companion pieces.
To give your returned item the attention it requires, please allow our
customer service department adequate time to evaluate the
problem, coordinate inspection with a factory authorized agent and
undertake actual deluxing or repairs. We will keep you advised of
exactly what is going on and when we expect redelivery.
WARRANTIES
Although we cannot guarantee your pleasure in your selection, we
warrant that all merchandise will be shipped in a condition which
meets standards set by the manufacturer. Except for this, there are
no warranties expressed or implied, including but not limited to,
implied warranties of merchantability or fitness for particular
purpose, and such warranties are specifically disclaimed.
CANCELLATIONS
As soon as you place your order, we order your items from the
vendor. Therefore we are not able to accept cancellations. We may,
at our discretion, make an exception in which case a restocking fee
of 1/3 of the purchase price plus shipping will be charged. No orders
are on approval.
Prices are subject to varification - We reserve the right to change
prices without notice before order has been placed.
THANK YOU
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MFCW
6241 E. Telegraph Road
City of Commerce, CA 90040
888-258-7888
6241 E. Telegraph Road
City of Commerce, CA 90040
888-258-7888
| 562-232-4383 |